| Sub-Processor | Purpose | Applicable Products | Country & Registered Address |
Data Processing Locations |
Transfer Mechanism | Category |
|---|---|---|---|---|---|---|
|
Amazon Web Services (AWS)
| Cloud infrastructure and hosting services |
OneTouch Health
OneTouch Essentials
AutumnCare
|
Luxemburg
38 Avenue John F. Kennedy, L-1855, Luxembourg
| UK Clients (UK), EU Clients (Ireland) | None (not a restricted transfer pursuant to UK adequacy regulation with EU) | Infrastructure |
|
Microsoft Azure
| Cloud computing and storage services |
OneTouch Health
tri.x
Qintil
|
United States
One Microsoft Way, Redmond, WA 98052, USA
| EU (Netherlands, Ireland), UK (London), Australia (Sydney) | EU-US Data Privacy Framework, Standard Contractual Clauses | Infrastructure |
|
Google Cloud Platform
| Cloud services and analytics |
OneTouch Essentials
Qintil
|
United States
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
| EU (Belgium, Netherlands), US (Iowa, South Carolina) | EU-US Data Privacy Framework, Standard Contractual Clauses | Infrastructure |
|
IT Eagle Eye Inc.
| IT support services. Cyber security services. |
OneTouch Health
OneTouch Essentials
tri.x
|
United States
Wake Forest, North Carolina, 27587, USA.
| UK Clients (UK), EU Clients (Ireland) | UK IDTA via DPA | Monitoring |
|
Open AI, L.L.C.
| Provision of LLM, AI tools, data analysis and reports / outputs based on user inputs / prompts |
OneTouch Health
OneTouch Essentials
tri.x
|
United States
3180 18th Street, San Francisco, CA 94110, USA .
| UK Clients (UK), EU Clients (Ireland) | EU-U.S. Data Privacy Framework (DPF), Standard Contractual Clauses (SCCs), and Data Processing Addendum (DPA) | Infrastructure, Support |
|
Google Ireland Ltd.
| Google Maps API |
OneTouch Health
OneTouch Essentials
|
Ireland
Gordon House, Barrow Street, Dublin 4, Ireland.
| UK Clients (UK), EU Clients (Ireland) | None (not a restricted transfer pursuant to UK adequacy regulation with EU) | Infrastructure, API |
|
Twilio
| SMS and communication services |
OneTouch Health
OneTouch Essentials
Qintil
|
United States
101 Spear Street, Suite 500, San Francisco, CA 94105, USA
| US (Virginia), EU (Ireland, Frankfurt) | Standard Contractual Clauses | Communications |
|
SendGrid
| Email delivery services |
OneTouch Health
OneTouch Essentials
tri.x
AutumnCare
Qintil
|
United States
1801 California Street, Suite 500, Denver, CO 80202, USA
| US (Oregon, Virginia) | Standard Contractual Clauses | Communications |
|
Stripe
| Payment processing |
OneTouch Health
OneTouch Essentials
Qintil
|
United States
354 Oyster Point Boulevard, South San Francisco, CA 94080, USA
| US, EU (Ireland) | EU-US Data Privacy Framework, Standard Contractual Clauses | Payments |
|
Intercom
| Customer support and messaging |
OneTouch Health
OneTouch Essentials
|
United States
55 2nd Street, 4th Floor, San Francisco, CA 94105, USA
| US (Virginia), EU (Dublin) | Standard Contractual Clauses | Support |
|
Sentry
| Error monitoring and performance tracking |
OneTouch Health
OneTouch Essentials
tri.x
|
United States
45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA
| US (Iowa) | Standard Contractual Clauses | Monitoring |
Changes to Sub-Processors
We will notify customers of any intended changes to our sub-processors, giving them the opportunity to object to such changes where applicable under their agreement with us.
Please email dpo@onetouchhealth.net if you would like to contact us about sub-processor changes.