Helping you to focus on care 

OneTouch Essentials offers two distinct rota views to accommodate different rostering scenarios, providing flexibility for various situations. The system allows you to make changes to hundreds of calls with just one action, saving valuable time. With instant updates from clocking in the field, the system ensures real-time accuracy. Additionally, rotas can be automatically adjusted to account for team member illness, absences, or planned annual leave, streamlining the scheduling process and minimising manual adjustments.

OneTouch Essentials rota acknowledgements help stay ahead of late or missed services by requiring field staff to acknowledge their rota before clocking in. This ensures the office is informed of which staff members have reviewed their live rota for the day. The system also includes a one-way messaging feature that locks the mobile app until field users have read and accepted the message, ensuring important communication is received. Additionally, the platform allows field users to create and record bespoke reports, such as tracking blood sugar levels or fluid intake, providing greater flexibility and ensuring that vital information is accurately documented.

OneTouch Essentials allows clients, family members, and governing bodies limited access to personal data, ensuring privacy while providing necessary visibility. You can customise access by selecting who has what level of permissions, creating different user roles with varying access to the system. Additionally, a ticketing system is provided to digitally record all correspondences between the care provider and care receiver, ensuring professional and organised communication. This feature helps maintain clear, traceable interactions and supports transparency in care delivery.

OneTouch Essentials offers over 50 different reports to assist with a variety of needs. These reports are invaluable during CQC inspections, providing easy access to data on specific areas of care such as medication administration, audited notes, and more. Additionally, the reports help manage staff performance, ensuring that the full duration of services is completed, tasks are finished as required, and locations are accurately recorded. This comprehensive reporting system supports both compliance and effective staff management.

Utilise a universal platform to generate comprehensive invoices & wage slips, with customisable options to ensure each invoice meets the funders desired expectations.

Provide peace of mind that you are adhering to all applicable government regulations.