Family
One solution to better care
Family
Include the family in your client’s care provision with up-to-the minute essential information for peace of mind.
Communicate quickly and easily with family members using the OneTouch Family App.
A family app for care services serves as a vital tool in keeping families well-informed and connected with their loved ones who are receiving care. OneTouch’s innovative family app provides a centralised hub for real-time updates, allowing family members to stay informed about their relative’s well-being, daily activities, and any important developments in their care plan.
Through the app, families can view the following on their phone:
- Your loved one’s Care Schedule
- Their carer’s notes
- Life Journals
- Daily Diaries, detailing meals, medication etc.
- Activity Tracker
- Wellness Monitoring
- Messaging – wherever you are you can send messages directly to the carer/nurse or your loved one
- OneTouch is also an easy way of sharing family events and staying in touch, through photos and video calling
- Medication adherence – you will be alerted when medication has been given
- Goal achievements. Any targets – therapeutic or otherwise – can be tracked, logged and updated through OneTouch.
Additionally, the app facilitates seamless communication between caregivers, healthcare professionals, and family members, fostering a collaborative approach to caregiving. The app not only provides essential information but also enhances the emotional connection between the family and their loved one. Ultimately, the OneTouch family app for care services not only streamlines communication but also contributes to a sense of reassurance, transparency, and support for families involved in the caregiving journey.
OneTouch – less admin, more care, better outcomes.
See it in action
Sometimes seeing is believing – watch the video to see how we can help you to today.
Our simple to use, yet powerful system provides you with the tools to manage, plan and enhance the delivery of care and staff communications.
It was clear that OneTouch had the best product by far. They demonstrated that they were very easy people to deal with and that was important to us. When you are rolling out software of this scale, it’s a massive project for our business and it’s not just about the technology, it’s about the people you’re working with too.
It’s changed the way that we work. Previously the homecare team would sign the prior week off on a Monday for the week before. Now, everything’s authorised on a daily basis. We have a lot of shifts to approve and the process goes entirely through OneTouch now which has proven easier and so much quicker. OneTouch has been very responsive in terms of any suggestions that we’ve made for alterations. To me, that’s really useful as I feel like they’re listening and developing the system.
It really is a fantastic system; we would be lost without it. I don’t foresee us ever using another system because everything we need is right there! It has been a game changer for us, the system has our back, and we fully trust its capabilities.
We really like that the system provides a comprehensive view of both carers and clients. With the systems capability for immediate updates and managerial oversight, operations have become more efficient and accurate. This transition has minimised delays and enhanced the overall quality of care delivered to clients.
It’s the hub. It’s at the centre of everything we do. We needed a robust, trusted partner and OneTouch Health is exactly that and we hope that partnership will be strengthened over the coming years. It’s revolutionary. Everyone has all the information, from photos of patients’ houses and directions on getting there to patient charts to rotas and calendars. The future for me is with OneTouch.