Role Overview:
The Bids and Tenders Manager will play a critical role in driving the growth of OneTouch Health across the UK’s adult and children’s social care markets. This individual will be responsible for the end-to-end management of all local authority and private sector bid opportunities, ensuring we are strategically aligned with all relevant procurement frameworks and portals.
The successful candidate will also act as a market intelligence lead, tracking local authority procurement activities, understanding care commissioning trends, maintaining an up-to-date database of opportunities, and engaging proactively with commissioners and procurement leads before tenders are released.
This is a cross-departmental role, collaborating closely with Product, Sales, Marketing, and each OneTouch brand entity to coordinate compelling bid submissions and strengthen our market presence.
Key Responsibilities:
Bid Management & Submission
- Lead and coordinate end-to-end tender responses for both public (local authority) and private care providers.
- Draft, review, and submit high-quality PQQs, ITTs, and RFPs, working with internal subject matter experts as needed.
- Ensure compliance with all bid requirements, deadlines, and evaluation criteria.
Framework & Portal Alignment
- Maintain OneTouch Health’s registration and compliance across all relevant procurement portals and frameworks (e.g. G-Cloud, Dynamic Purchasing Systems, HealthTrust Europe, etc.).
- Ensure OneTouch is eligible and prepared to respond to relevant social care tenders as they arise.
Market & Opportunity Intelligence
- Build and maintain a comprehensive database of all UK local authorities and their current care technology suppliers, procurement timelines, and commissioning models.
- Track and analyse upcoming tender opportunities, ensuring proactive engagement and strategic planning.
Stakeholder Engagement
- Actively reach out to commissioners, procurement officers, and care providers in advance of tenders to establish relationships and understand their challenges and digital needs.
- Represent OneTouch Health in external meetings, pre-tender engagement sessions, and market warming events.
Cross-Functional Collaboration
- Work across multiple OneTouch brand entities, coordinating inputs and ensuring alignment of brand messaging, value proposition, and bid content.
- Collaborate with Sales, Product, Legal, and Operations teams to gather required information and tailor responses accordingly.
Continuous Improvement
- Maintain a library of up-to-date bid content and responses.
- Conduct post-bid reviews and analyse feedback to continuously improve submission quality and win rates.
Requirements:
- Proven experience in managing public sector bids, ideally in health or social care technology.
- Strong understanding of UK local authority procurement processes and frameworks.
- Demonstrable success in identifying, managing, and winning complex bids in the public or private care sector.
- Excellent written and verbal communication skills.
- Highly organised, with the ability to manage multiple live bids and deadlines simultaneously.
- Comfortable engaging with senior stakeholders in local authorities and care organisations.
- Strong commercial awareness and ability to align bid strategies with broader business objectives.
- Proficient in Microsoft Office and bid management tools (e.g. SharePoint, CRM systems, procurement portals).
- Self-starter with the ability to work independently in a fully remote environment.
Desirable:
- Experience working within or alongside local authority adult or children’s services.
- Familiarity with frameworks such as G-Cloud, Bloom, NEPO, and regional DPS platforms.
- Knowledge of digital care records or SaaS solutions within the health and social care ecosystem.
What We Offer:
- Competitive salary and performance-related bonus
- Remote working with flexible hours
- Opportunity to shape the future of digital care in the UK
- A collaborative, innovative, and mission-driven team