The OneTouch platform has provided real support in helping Lucas Love implement an internal organisational restructure and overhaul of our KPI reporting. We used to rely heavily on shared spreadsheets but now see real operational efficiencies with all our information on a single cloud-based platform. It has allowed us to massively cut down on duplication of work practices. This has resulted in cost savings in our bookings and reporting. We are in the process now of uploading more details to the staff records and using other features such as the comments to make sure we are sharing information. Invoicing and payroll used to take us 2 weeks per month to generate, now we get it done in 4 days. OneTouch is enabling Lucas Love to run our business more effectively having a real domino effect by saving time and delivering access to data in real-time. We would have been very stuck without a cloud-based platform especially in the last couple of months with working from home.
Catherine Jaffrey
Finance Director – Lucas Love